In Jason Santa Maria’s Communicating Design class, Derek Chan and I created BetterMTA.info as a website makeover for the New York City transit system.
In our design, we suggest clear functional improvements for riders. Based on a survey of active commuters, updates include live service announcements on the home page, a prominent trip planner, and a cleaner overall layout that streamlines access to important information. We have modified the site architecture to separate different services and corporate data of the MTA system into subdomains for more focused access, in an effort to enhance the user experience. We have also created an app in which commuters can access service updates on their mobile devices.